How to Cancel Moje ING mobile and Get a Refund
Moje ING mobile subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Moje ING mobile billing.
Cancel Moje ING mobile on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Moje ING mobile in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Moje ING mobile until the current billing period ends, then it will not renew.
Cancel Moje ING mobile on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Moje ING mobile from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Moje ING mobile on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Moje ING mobile
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Moje ING mobile charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Moje ING mobile purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Moje ING mobile users report about billing
Users frequently complain about excessive pop-ups and requests for app ratings, which disrupt normal use. Many report technical issues like app crashes, slow loading, and activation problems. The app's interface is criticized for being unintuitive, cluttered, and poorly translated for non-Polish speakers.
Summarized from 66 recent 1-3 star reviews. Read them before you renew.
Moje ING mobile cancellation: frequently asked questions
Does canceling Moje ING mobile stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Moje ING mobile will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Moje ING mobile?
Refunds are handled by Apple or Google, not by Moje ING mobile directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Moje ING mobile charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Moje ING mobile still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Moje ING mobile as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Moje ING mobile account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Moje ING mobile app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Moje ING mobile right after I cancel?
No. You keep full access to Moje ING mobile until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.