Vrbo: Vacation Rentals
App Store · HomeAway.com, Inc.

How to Cancel Vrbo: Vacation Rentals and Get a Refund

Vrbo: Vacation Rentals subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Vrbo: Vacation Rentals billing.

Cancel Vrbo: Vacation Rentals on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Vrbo: Vacation Rentals in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Vrbo: Vacation Rentals until the current billing period ends, then it will not renew.

Cancel Vrbo: Vacation Rentals on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Vrbo: Vacation Rentals from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Vrbo: Vacation Rentals on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Vrbo: Vacation Rentals

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Vrbo: Vacation Rentals charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Vrbo: Vacation Rentals purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Vrbo: Vacation Rentals users report about billing

Users frequently complain about poor customer service, including unhelpful support and difficulty resolving issues. Many report problems with the app and website, such as booking errors, missing reservations, and confusing interfaces. Additionally, there are numerous complaints about misleading property descriptions, cleanliness issues, and maintenance problems.

Poor customer serviceApp and website issuesMisleading property descriptions

Summarized from 214 recent 1-3 star reviews. Read them before you renew.

Vrbo: Vacation Rentals cancellation: frequently asked questions

Does canceling Vrbo: Vacation Rentals stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Vrbo: Vacation Rentals will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Vrbo: Vacation Rentals?

Refunds are handled by Apple or Google, not by Vrbo: Vacation Rentals directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Vrbo: Vacation Rentals charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Vrbo: Vacation Rentals still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Vrbo: Vacation Rentals as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Vrbo: Vacation Rentals account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Vrbo: Vacation Rentals app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Vrbo: Vacation Rentals right after I cancel?

No. You keep full access to Vrbo: Vacation Rentals until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Vrbo: Vacation Rentals
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