How to Cancel Divvy Bikes and Get a Refund
Divvy Bikes subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Divvy Bikes billing.
Cancel Divvy Bikes on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Divvy Bikes in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Divvy Bikes until the current billing period ends, then it will not renew.
Cancel Divvy Bikes on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Divvy Bikes from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Divvy Bikes on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Divvy Bikes
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Divvy Bikes charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Divvy Bikes purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Divvy Bikes users report about billing
Users frequently complain about misleading pricing, especially with day passes that don't cover all costs as advertised. Many report issues with bike availability, docking problems, and unreliable app functionality. Customer service is often described as unhelpful, and unexpected fees are a common frustration.
Summarized from 245 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Divvy Bikes
Highly rated Navigation apps with the lowest share of negative reviews, from our weekly store data.
Divvy Bikes cancellation: frequently asked questions
Does canceling Divvy Bikes stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Divvy Bikes will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Divvy Bikes?
Refunds are handled by Apple or Google, not by Divvy Bikes directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Divvy Bikes charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Divvy Bikes still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Divvy Bikes as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Divvy Bikes account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Divvy Bikes app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Divvy Bikes right after I cancel?
No. You keep full access to Divvy Bikes until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.