How to Cancel Zutobi: Permit & Driving Prep and Get a Refund
Zutobi: Permit & Driving Prep subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Zutobi: Permit & Driving Prep billing.
Cancel Zutobi: Permit & Driving Prep on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Zutobi: Permit & Driving Prep in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Zutobi: Permit & Driving Prep until the current billing period ends, then it will not renew.
Cancel Zutobi: Permit & Driving Prep on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Zutobi: Permit & Driving Prep from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Zutobi: Permit & Driving Prep on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Zutobi: Permit & Driving Prep
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Zutobi: Permit & Driving Prep charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Zutobi: Permit & Driving Prep purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Zutobi: Permit & Driving Prep users report about billing
Users frequently complain about being forced into a subscription or free trial immediately upon opening the app, with no option to use basic features for free. Many report technical issues like app crashes, UI glitches, and being unable to proceed past sign-up screens. Several reviewers also mention missing test questions, unauthorized charges, and difficulty canceling subscriptions.
Summarized from 318 recent 1-3 star reviews. Read them before you renew.
Zutobi: Permit & Driving Prep cancellation: frequently asked questions
Does canceling Zutobi: Permit & Driving Prep stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Zutobi: Permit & Driving Prep will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Zutobi: Permit & Driving Prep?
Refunds are handled by Apple or Google, not by Zutobi: Permit & Driving Prep directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Zutobi: Permit & Driving Prep charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Zutobi: Permit & Driving Prep still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Zutobi: Permit & Driving Prep as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Zutobi: Permit & Driving Prep account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Zutobi: Permit & Driving Prep app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Zutobi: Permit & Driving Prep right after I cancel?
No. You keep full access to Zutobi: Permit & Driving Prep until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.