Is ID.me Authenticator Legit & Safe?
With 4.3 stars across 99,626 ratings, ID.me Authenticator is an established app on the App Store. The 1-3 star reviews below show the specific issues some users hit, not red flags about the app itself.
Based on public App Store data and user reviews. Not affiliated with ID.me.
What users complain about in ID.me Authenticator
Users frequently complain about long wait times and difficulty accessing customer support, with many reporting that the app fails to work after updates or on older devices. Common issues include problems with account recovery, inability to change phone numbers, and frustration with the app's complexity and lack of compatibility with other authenticator apps.
Summarized from 425 recent 1-3 star reviews.
ID.me Authenticator: frequently asked questions
Is ID.me Authenticator legit?
ID.me Authenticator is a legitimate app listed on the App Store with a 4.3 star rating from 99,626 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.
Is ID.me Authenticator safe to download?
ID.me Authenticator is distributed through the official App Store, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.
Is ID.me Authenticator a scam?
ID.me Authenticator is a real, store-listed app rather than a scam link. As with any app, scan the negative reviews below for billing or subscription complaints so there are no surprises after install.
Why does ID.me Authenticator have negative reviews?
Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.
Should I download ID.me Authenticator?
For most users, ID.me Authenticator is a safe choice given its 4.3 star rating. Skim the negative reviews below to check the edge cases (regional limits, payment methods) that the high average hides.