IKEA

iOS

Inter IKEA Systems B.V.

5.0

(44,240 total reviews)

Shopping

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Negative Reviews

negative reviews found

What users complain about in IKEA

Users frequently report issues with app functionality, including login problems, crashes, and incompatibility with older iOS versions. Many complain about poor customer service, difficulties with returns, and delivery issues. The app is also criticized for being slow, unintuitive, and lacking essential features.

App crashes or doesn't workHigh
Login or account issuesHigh
Poor customer serviceMedium

AI summary of 145 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in IKEA?

Negative reviews on IKEA cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is IKEA rated on App Store?

IKEA has an average rating of 4.7 stars from 44,240 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does IKEA have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For IKEA, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is IKEA worth installing in 2026?

IKEA is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to IKEA?

Browse the Shopping category to compare IKEA against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.