How to Cancel マイナアプリ（旧マイナポータルアプリ） and Get a Refund
マイナアプリ（旧マイナポータルアプリ） subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about マイナアプリ（旧マイナポータルアプリ） billing.
Cancel マイナアプリ（旧マイナポータルアプリ） on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find マイナアプリ（旧マイナポータルアプリ） in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to マイナアプリ（旧マイナポータルアプリ） until the current billing period ends, then it will not renew.
Cancel マイナアプリ（旧マイナポータルアプリ） on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select マイナアプリ（旧マイナポータルアプリ） from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling マイナアプリ（旧マイナポータルアプリ） on its own does not stop billing, you must cancel the subscription here.
How to get a refund for マイナアプリ（旧マイナポータルアプリ）
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the マイナアプリ（旧マイナポータルアプリ） charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the マイナアプリ（旧マイナポータルアプリ） purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What マイナアプリ（旧マイナポータルアプリ） users report about billing
Users frequently report login issues, including problems with QR code scanning and error messages preventing access. Many find the app's functionality limited, often redirecting to external websites rather than offering in-app services. Additionally, users criticize the app for being difficult to use, citing unclear instructions and terminology.
Summarized from 17 recent 1-3 star reviews. Read them before you renew.
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マイナアプリ（旧マイナポータルアプリ） cancellation: frequently asked questions
Does canceling マイナアプリ（旧マイナポータルアプリ） stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date マイナアプリ（旧マイナポータルアプリ） will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from マイナアプリ（旧マイナポータルアプリ）?
Refunds are handled by Apple or Google, not by マイナアプリ（旧マイナポータルアプリ） directly. On iPhone, go to reportaproblem.apple.com, sign in, find the マイナアプリ（旧マイナポータルアプリ） charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is マイナアプリ（旧マイナポータルアプリ） still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows マイナアプリ（旧マイナポータルアプリ） as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my マイナアプリ（旧マイナポータルアプリ） account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the マイナアプリ（旧マイナポータルアプリ） app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to マイナアプリ（旧マイナポータルアプリ） right after I cancel?
No. You keep full access to マイナアプリ（旧マイナポータルアプリ） until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.