Verizon Care Smart

iOS

Verizon Wireless

3.0

(99 total reviews)

Lifestyle

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Verizon Care Smart

Users frequently report login and setup issues, with many unable to access their accounts after updates or device changes. The app often fails to track locations accurately and has persistent technical glitches that Verizon support struggles to resolve. Many also complain about poor customer service and the app's unreliable functionality for emergency or family tracking purposes.

Login/sign-in failuresHigh
Location tracking errorsHigh
Poor customer supportMedium

AI summary of 36 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Verizon Care Smart?

Negative reviews on Verizon Care Smart cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Verizon Care Smart rated on App Store?

Verizon Care Smart has an average rating of 3.0 stars from 99 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Verizon Care Smart have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Verizon Care Smart, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Verizon Care Smart worth installing in 2026?

Verizon Care Smart has a mixed rating of 3.0 stars. The negative reviews above are essential reading before installing because the app has substantial 1-3 star feedback that may signal structural issues.

What are alternatives to Verizon Care Smart?

Browse the Lifestyle category to compare Verizon Care Smart against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.