How to Cancel Find The Grandpa and Get a Refund
Find The Grandpa subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Find The Grandpa billing.
Cancel Find The Grandpa on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Find The Grandpa in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Find The Grandpa until the current billing period ends, then it will not renew.
Cancel Find The Grandpa on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Find The Grandpa from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Find The Grandpa on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Find The Grandpa
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Find The Grandpa charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Find The Grandpa purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
Find The Grandpa cancellation: frequently asked questions
Does canceling Find The Grandpa stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Find The Grandpa will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Find The Grandpa?
Refunds are handled by Apple or Google, not by Find The Grandpa directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Find The Grandpa charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Find The Grandpa still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Find The Grandpa as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Find The Grandpa account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Find The Grandpa app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Find The Grandpa right after I cancel?
No. You keep full access to Find The Grandpa until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.