How to Cancel N-LINE and Get a Refund
N-LINE subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about N-LINE billing.
Cancel N-LINE on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find N-LINE in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to N-LINE until the current billing period ends, then it will not renew.
Cancel N-LINE on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select N-LINE from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling N-LINE on its own does not stop billing, you must cancel the subscription here.
How to get a refund for N-LINE
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the N-LINE charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the N-LINE purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What N-LINE users report about billing
Users frequently complain about overly strict NG (failure) judgments, such as being penalized for blinking, looking away briefly, or adjusting volume. Many report technical issues like app crashes, video freezing, and being forced to restart sessions from the beginning. The app's AI monitoring system is criticized for being inaccurate and distracting, making it difficult to focus on the actual content.
Summarized from 474 recent 1-3 star reviews. Read them before you renew.
Better alternatives to N-LINE
Highly rated Education apps with the lowest share of negative reviews, from our weekly store data.
N-LINE cancellation: frequently asked questions
Does canceling N-LINE stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date N-LINE will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from N-LINE?
Refunds are handled by Apple or Google, not by N-LINE directly. On iPhone, go to reportaproblem.apple.com, sign in, find the N-LINE charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is N-LINE still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows N-LINE as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my N-LINE account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the N-LINE app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to N-LINE right after I cancel?
No. You keep full access to N-LINE until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.