How to Cancel Authenticator 7 and Get a Refund
Authenticator 7 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Authenticator 7 billing.
Cancel Authenticator 7 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Authenticator 7 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Authenticator 7 until the current billing period ends, then it will not renew.
Cancel Authenticator 7 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Authenticator 7 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Authenticator 7 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Authenticator 7
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Authenticator 7 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Authenticator 7 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Authenticator 7 users report about billing
Users report frequent issues with subscription cancellations, misleading advertising resembling Microsoft Authenticator, and authentication codes not working. Many complain about being charged unexpectedly or unable to opt out of paid plans.
Summarized from 36 recent 1-3 star reviews. Read them before you renew.
Authenticator 7 cancellation: frequently asked questions
Does canceling Authenticator 7 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Authenticator 7 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Authenticator 7?
Refunds are handled by Apple or Google, not by Authenticator 7 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Authenticator 7 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Authenticator 7 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Authenticator 7 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Authenticator 7 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Authenticator 7 app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Authenticator 7 right after I cancel?
No. You keep full access to Authenticator 7 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.