How to Cancel Pluxee Mexico and Get a Refund
Pluxee Mexico subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Pluxee Mexico billing.
Cancel Pluxee Mexico on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Pluxee Mexico in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Pluxee Mexico until the current billing period ends, then it will not renew.
Cancel Pluxee Mexico on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Pluxee Mexico from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Pluxee Mexico on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Pluxee Mexico
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Pluxee Mexico charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Pluxee Mexico purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Pluxee Mexico users report about billing
Users frequently report issues with registering their cards and accounts, often encountering errors or not receiving verification codes. Many complain about the app's poor design, describing it as unintuitive and cluttered with ads. Additionally, online purchases and basic functionalities like checking card details often fail to work.
Summarized from 141 recent 1-3 star reviews. Read them before you renew.
Pluxee Mexico cancellation: frequently asked questions
Does canceling Pluxee Mexico stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Pluxee Mexico will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Pluxee Mexico?
Refunds are handled by Apple or Google, not by Pluxee Mexico directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Pluxee Mexico charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Pluxee Mexico still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Pluxee Mexico as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Pluxee Mexico account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Pluxee Mexico app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Pluxee Mexico right after I cancel?
No. You keep full access to Pluxee Mexico until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.