How to Cancel Mondial Relay, suivi de colis and Get a Refund
Mondial Relay, suivi de colis subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mondial Relay, suivi de colis billing.
Cancel Mondial Relay, suivi de colis on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Mondial Relay, suivi de colis in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Mondial Relay, suivi de colis until the current billing period ends, then it will not renew.
Cancel Mondial Relay, suivi de colis on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Mondial Relay, suivi de colis from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Mondial Relay, suivi de colis on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Mondial Relay, suivi de colis
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mondial Relay, suivi de colis charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Mondial Relay, suivi de colis purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Mondial Relay, suivi de colis users report about billing
Users frequently complain about extremely slow or delayed deliveries, with packages stuck for days or weeks. Many report issues with pickup, including non-functional codes, incorrect locker locations, and being forced to travel far from their chosen pickup point. The app itself is criticized for being buggy, requiring unnecessary account creation, and offering poor customer service with unhelpful AI or robotic responses.
Summarized from 298 recent 1-3 star reviews. Read them before you renew.
Mondial Relay, suivi de colis cancellation: frequently asked questions
Does canceling Mondial Relay, suivi de colis stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mondial Relay, suivi de colis will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Mondial Relay, suivi de colis?
Refunds are handled by Apple or Google, not by Mondial Relay, suivi de colis directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mondial Relay, suivi de colis charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Mondial Relay, suivi de colis still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Mondial Relay, suivi de colis as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Mondial Relay, suivi de colis account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mondial Relay, suivi de colis app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Mondial Relay, suivi de colis right after I cancel?
No. You keep full access to Mondial Relay, suivi de colis until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.