UPS
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Best UPS Alternatives

UPS holds a 3.5 star rating on the App Store, and its negative reviews push a lot of users to look elsewhere. Below are the best-rated Business apps with the lowest share of complaints, so you can switch to something that holds up.

Ranked by lowest share of negative reviews among highly rated Business apps. Based on public App Store data.

Top 8 apps like UPS

Why users look for UPS alternatives

Users frequently complain about failed or incorrect deliveries, including packages left at wrong addresses or not delivered despite confirmation. Many report poor app functionality, such as difficulty changing addresses, saving delivery instructions, or logging in. Customer service is often described as unhelpful, with issues like lost packages and late deliveries unresolved.

Failed or incorrect deliveriesPoor app functionalityUnhelpful customer service

Summarized from 276 recent 1-3 star reviews of UPS.

UPS alternatives: frequently asked questions

What is the best alternative to UPS?

Based on our weekly store data, Duo Mobile is the top-rated Business app with the lowest share of negative reviews, making it the strongest UPS alternative right now. The full ranked list is above, so you can compare ratings and complaint volume before switching.

What are some apps like UPS?

Apps like UPS include Duo Mobile, Zoom Workplace, ADP Mobile Solutions and other top-rated Business apps. They cover the same core use case, and the list above ranks them by how few complaints their users report.

Why do people look for UPS alternatives?

Users usually search for an alternative after hitting a recurring problem: billing surprises, missing features, crashes, or poor support. The negative-review summary below shows the specific complaints driving people away from UPS.

Are these UPS alternatives free?

Most Business apps offer a free tier or trial, though many charge for full features or a subscription. Check each app's own page for its pricing and, more importantly, for the billing complaints users report before you commit.

How are these UPS alternatives ranked?

They are sorted by the lowest share of negative (1-3 star) reviews among highly rated Business apps in our weekly store dataset. It rewards apps whose users are actually satisfied, not just the ones with the biggest marketing budget.

Read the full review breakdown for UPS
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews