MyTSA

iOS

Transportation Security Administration

5.0

(31,689 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in MyTSA

Users frequently complain that the app provides inaccurate or outdated wait times for TSA security lines, often differing significantly from actual wait times at airports. Many note that the app only shows generalized estimates rather than real-time data or specific terminal wait times. Additional issues include app functionality problems, such as failing to recognize airports or crashing, and missing features like PreCheck expiration dates.

Inaccurate wait timesHigh
No real-time updatesHigh
App functionality issuesMedium

AI summary of 358 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in MyTSA?

Negative reviews on MyTSA cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is MyTSA rated on App Store?

MyTSA has an average rating of 4.6 stars from 31,689 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does MyTSA have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For MyTSA, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is MyTSA worth installing in 2026?

MyTSA is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to MyTSA?

Browse the Travel category to compare MyTSA against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.