How to Cancel Vestiaire Collective and Get a Refund
Vestiaire Collective subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Vestiaire Collective billing.
Cancel Vestiaire Collective on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Vestiaire Collective in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Vestiaire Collective until the current billing period ends, then it will not renew.
Cancel Vestiaire Collective on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Vestiaire Collective from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Vestiaire Collective on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Vestiaire Collective
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Vestiaire Collective charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Vestiaire Collective purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Vestiaire Collective users report about billing
Users frequently complain about excessively high fees and commissions, poor customer service with slow or copy-paste responses, and unreliable authentication processes that allow counterfeit items. Many also report unfair account suspensions, shipping delays, and difficulty returning or getting refunds for defective or misrepresented items.
Summarized from 343 recent 1-3 star reviews. Read them before you renew.
Vestiaire Collective cancellation: frequently asked questions
Does canceling Vestiaire Collective stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Vestiaire Collective will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Vestiaire Collective?
Refunds are handled by Apple or Google, not by Vestiaire Collective directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Vestiaire Collective charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Vestiaire Collective still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Vestiaire Collective as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Vestiaire Collective account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Vestiaire Collective app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Vestiaire Collective right after I cancel?
No. You keep full access to Vestiaire Collective until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.