How to Cancel Avenza Maps: Offline Mapping and Get a Refund
Avenza Maps: Offline Mapping subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Avenza Maps: Offline Mapping billing.
Cancel Avenza Maps: Offline Mapping on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Avenza Maps: Offline Mapping in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Avenza Maps: Offline Mapping until the current billing period ends, then it will not renew.
Cancel Avenza Maps: Offline Mapping on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Avenza Maps: Offline Mapping from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Avenza Maps: Offline Mapping on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Avenza Maps: Offline Mapping
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Avenza Maps: Offline Mapping charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Avenza Maps: Offline Mapping purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Avenza Maps: Offline Mapping users report about billing
Users frequently complain about the app becoming increasingly paywalled, with features that were previously free now requiring a subscription. Many express frustration with the lack of updates, particularly for satellite maps and app functionality, which negatively impacts their work. Technical issues, such as app crashes, errors during map imports, and missing features, are also common complaints.
Summarized from 28 recent 1-3 star reviews. Read them before you renew.
Avenza Maps: Offline Mapping cancellation: frequently asked questions
Does canceling Avenza Maps: Offline Mapping stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Avenza Maps: Offline Mapping will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Avenza Maps: Offline Mapping?
Refunds are handled by Apple or Google, not by Avenza Maps: Offline Mapping directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Avenza Maps: Offline Mapping charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Avenza Maps: Offline Mapping still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Avenza Maps: Offline Mapping as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Avenza Maps: Offline Mapping account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Avenza Maps: Offline Mapping app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Avenza Maps: Offline Mapping right after I cancel?
No. You keep full access to Avenza Maps: Offline Mapping until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.