Is Airbnb Legit & Safe?
With 4.8 stars across 702,251 ratings, Airbnb is an established app on the App Store. The 1-3 star reviews below show the specific issues some users hit, not red flags about the app itself.
Based on public App Store data and user reviews. Not affiliated with Airbnb, Inc..
What users complain about in Airbnb
Users frequently complain about the app becoming unusable after updates, especially for older iPhone models that cannot upgrade to iOS 18. Many also report poor customer support and unresolved disputes with hosts or guests. Additionally, there are complaints about bugs, missing features like dark mode, and issues with property quality and safety.
Summarized from 45 recent 1-3 star reviews.
Airbnb: frequently asked questions
Is Airbnb legit?
Airbnb is a legitimate app listed on the App Store with a 4.8 star rating from 702,251 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.
Is Airbnb safe to download?
Airbnb is distributed through the official App Store, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.
Is Airbnb a scam?
Airbnb is a real, store-listed app rather than a scam link. As with any app, scan the negative reviews below for billing or subscription complaints so there are no surprises after install.
Why does Airbnb have negative reviews?
Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.
Should I download Airbnb?
For most users, Airbnb is a safe choice given its 4.8 star rating. Skim the negative reviews below to check the edge cases (regional limits, payment methods) that the high average hides.