Unstar.app
MyHeritage: Family Tree & DNA

MyHeritage: Family Tree & DNA

iOS

MyHeritage.com

(3,381 total reviews)
Reference
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in MyHeritage: Family Tree & DNA

Users frequently complain about being locked out of their own family tree data unless they pay for a subscription, even after years of work. Many report poor app stability, including crashes, login issues, and slow performance after updates. A significant number also describe unclear or unauthorized subscription charges, with difficulty canceling or getting refunds.

  • Forced subscription to access dataHigh
  • App crashes or login failuresHigh
  • Unauthorized subscription chargesMedium

AI summary of 231 recent 1-3 star reviews. Read the full reviews below.

Is MyHeritage: Family Tree & DNA legit and safe? See the trust verdict.
How to cancel MyHeritage: Family Tree & DNA and get a refund.
Is MyHeritage: Family Tree & DNA safe for kids? See the age rating and parent guide.
Looking for apps like MyHeritage: Family Tree & DNA? See the best alternatives with fewer complaints.

Is MyHeritage: Family Tree & DNA your app?

If you own it, get a free health report by email: trust verdict, store rating and the top complaint themes users hit. It is sent to the address you sign in with.

Tools for developersFeature this app on our homepage

Fetching reviews, please wait...

Compare MyHeritage: Family Tree & DNA with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in MyHeritage: Family Tree & DNA?

Negative reviews on MyHeritage: Family Tree & DNA cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is MyHeritage: Family Tree & DNA rated on App Store?

MyHeritage: Family Tree & DNA has an average rating of 4.9 stars from 3,381 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does MyHeritage: Family Tree & DNA have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For MyHeritage: Family Tree & DNA, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is MyHeritage: Family Tree & DNA worth installing in 2026?

MyHeritage: Family Tree & DNA is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to MyHeritage: Family Tree & DNA?

Browse the Reference category to compare MyHeritage: Family Tree & DNA against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.