How to Cancel Ticketek NZ and Get a Refund
Ticketek NZ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Ticketek NZ billing.
Cancel Ticketek NZ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Ticketek NZ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Ticketek NZ until the current billing period ends, then it will not renew.
Cancel Ticketek NZ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Ticketek NZ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Ticketek NZ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Ticketek NZ
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Ticketek NZ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Ticketek NZ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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Ticketek NZ cancellation: frequently asked questions
Does canceling Ticketek NZ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Ticketek NZ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Ticketek NZ?
Refunds are handled by Apple or Google, not by Ticketek NZ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Ticketek NZ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Ticketek NZ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Ticketek NZ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Ticketek NZ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Ticketek NZ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Ticketek NZ right after I cancel?
No. You keep full access to Ticketek NZ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.