Goibibo: Hotel, Flight & Train

iOS

ibibo Web Pvt. Ltd

5.0

(524,757 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Goibibo: Hotel, Flight & Train

Users frequently complain about poor customer service, including unresponsive support and lack of escalation channels. Many report issues with refunds, such as delays, partial refunds, or no refunds at all, especially after cancellations by airlines or hotels. Additionally, there are complaints about misleading bookings, cancellations without notice, and discrepancies in pricing or services.

Poor customer serviceHigh
Refund issuesHigh
Misleading bookingsMedium

AI summary of 398 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Goibibo: Hotel, Flight & Train?

Negative reviews on Goibibo: Hotel, Flight & Train cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Goibibo: Hotel, Flight & Train rated on App Store?

Goibibo: Hotel, Flight & Train has an average rating of 4.6 stars from 524,757 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Goibibo: Hotel, Flight & Train have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Goibibo: Hotel, Flight & Train, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Goibibo: Hotel, Flight & Train worth installing in 2026?

Goibibo: Hotel, Flight & Train is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Goibibo: Hotel, Flight & Train?

Browse the Travel category to compare Goibibo: Hotel, Flight & Train against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.