How to Cancel Roots: Tiempo en Pantalla and Get a Refund
Roots: Tiempo en Pantalla subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Roots: Tiempo en Pantalla billing.
Cancel Roots: Tiempo en Pantalla on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Roots: Tiempo en Pantalla in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Roots: Tiempo en Pantalla until the current billing period ends, then it will not renew.
Cancel Roots: Tiempo en Pantalla on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Roots: Tiempo en Pantalla from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Roots: Tiempo en Pantalla on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Roots: Tiempo en Pantalla
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Roots: Tiempo en Pantalla charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Roots: Tiempo en Pantalla purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
Roots: Tiempo en Pantalla cancellation: frequently asked questions
Does canceling Roots: Tiempo en Pantalla stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Roots: Tiempo en Pantalla will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Roots: Tiempo en Pantalla?
Refunds are handled by Apple or Google, not by Roots: Tiempo en Pantalla directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Roots: Tiempo en Pantalla charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Roots: Tiempo en Pantalla still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Roots: Tiempo en Pantalla as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Roots: Tiempo en Pantalla account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Roots: Tiempo en Pantalla app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Roots: Tiempo en Pantalla right after I cancel?
No. You keep full access to Roots: Tiempo en Pantalla until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.