LOTTE Mart Vietnam
App Store · LOTTE VIETNAM SHOPPING JSC

How to Cancel LOTTE Mart Vietnam and Get a Refund

LOTTE Mart Vietnam subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about LOTTE Mart Vietnam billing.

Cancel LOTTE Mart Vietnam on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find LOTTE Mart Vietnam in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to LOTTE Mart Vietnam until the current billing period ends, then it will not renew.

Cancel LOTTE Mart Vietnam on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select LOTTE Mart Vietnam from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling LOTTE Mart Vietnam on its own does not stop billing, you must cancel the subscription here.

How to get a refund for LOTTE Mart Vietnam

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the LOTTE Mart Vietnam charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the LOTTE Mart Vietnam purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What LOTTE Mart Vietnam users report about billing

Users frequently complain about the app's poor performance, including lagging, overheating, and slow loading times. Many also report issues with unclear pricing, additional fees for bags, and lack of transparency in discounts requiring membership. Delivery problems, such as late arrivals, missing items, and limited delivery areas, are also common complaints.

App lag and overheatingUnclear pricing and feesDelivery issues

Summarized from 119 recent 1-3 star reviews. Read them before you renew.

Better alternatives to LOTTE Mart Vietnam

Highly rated Shopping apps with the lowest share of negative reviews, from our weekly store data.

LOTTE Mart Vietnam cancellation: frequently asked questions

Does canceling LOTTE Mart Vietnam stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date LOTTE Mart Vietnam will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from LOTTE Mart Vietnam?

Refunds are handled by Apple or Google, not by LOTTE Mart Vietnam directly. On iPhone, go to reportaproblem.apple.com, sign in, find the LOTTE Mart Vietnam charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is LOTTE Mart Vietnam still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows LOTTE Mart Vietnam as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my LOTTE Mart Vietnam account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the LOTTE Mart Vietnam app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to LOTTE Mart Vietnam right after I cancel?

No. You keep full access to LOTTE Mart Vietnam until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for LOTTE Mart Vietnam
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews