How to Cancel 16 People and Get a Refund
16 People subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 16 People billing.
Cancel 16 People on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 16 People in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 16 People until the current billing period ends, then it will not renew.
Cancel 16 People on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 16 People from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 16 People on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 16 People
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 16 People charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 16 People purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
16 People cancellation: frequently asked questions
Does canceling 16 People stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 16 People will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 16 People?
Refunds are handled by Apple or Google, not by 16 People directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 16 People charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 16 People still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 16 People as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 16 People account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 16 People app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 16 People right after I cancel?
No. You keep full access to 16 People until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.