How to Cancel Lifebox: Storage & Backup and Get a Refund
Lifebox: Storage & Backup subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Lifebox: Storage & Backup billing.
Cancel Lifebox: Storage & Backup on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Lifebox: Storage & Backup in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Lifebox: Storage & Backup until the current billing period ends, then it will not renew.
Cancel Lifebox: Storage & Backup on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Lifebox: Storage & Backup from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Lifebox: Storage & Backup on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Lifebox: Storage & Backup
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Lifebox: Storage & Backup charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Lifebox: Storage & Backup purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Lifebox: Storage & Backup users report about billing
Users frequently complain about the app's unreliable backup functionality, slow performance, and issues with account management. Many report that backups don't happen automatically in the background, requiring the app to stay open. There are also serious concerns about data loss, duplicate files, and poor customer support.
Summarized from 315 recent 1-3 star reviews. Read them before you renew.
Lifebox: Storage & Backup cancellation: frequently asked questions
Does canceling Lifebox: Storage & Backup stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Lifebox: Storage & Backup will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Lifebox: Storage & Backup?
Refunds are handled by Apple or Google, not by Lifebox: Storage & Backup directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Lifebox: Storage & Backup charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Lifebox: Storage & Backup still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Lifebox: Storage & Backup as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Lifebox: Storage & Backup account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Lifebox: Storage & Backup app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Lifebox: Storage & Backup right after I cancel?
No. You keep full access to Lifebox: Storage & Backup until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.