How to Cancel Microsoft Copilot and Get a Refund
Microsoft Copilot subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Microsoft Copilot billing.
Cancel Microsoft Copilot on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Microsoft Copilot in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Microsoft Copilot until the current billing period ends, then it will not renew.
Cancel Microsoft Copilot on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Microsoft Copilot from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Microsoft Copilot on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Microsoft Copilot
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Microsoft Copilot charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Microsoft Copilot purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Microsoft Copilot users report about billing
Users complain about Copilot being slow and overly complicated for simple tasks, often asking unnecessary questions. Many report it lacks functionality compared to competitors, such as limited character counts and inability to handle certain file types. Others criticize the app for merely redirecting to a web version, consuming excessive resources, or having unhelpful, overly verbose responses.
Summarized from 10 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Microsoft Copilot
Highly rated Productivity apps with the lowest share of negative reviews, from our weekly store data.
Microsoft Copilot cancellation: frequently asked questions
Does canceling Microsoft Copilot stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Microsoft Copilot will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Microsoft Copilot?
Refunds are handled by Apple or Google, not by Microsoft Copilot directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Microsoft Copilot charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Microsoft Copilot still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Microsoft Copilot as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Microsoft Copilot account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Microsoft Copilot app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Microsoft Copilot right after I cancel?
No. You keep full access to Microsoft Copilot until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.