Slack for Desktop
App Store · Slack Technologies, Inc.

How to Cancel Slack for Desktop and Get a Refund

Slack for Desktop subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Slack for Desktop billing.

Cancel Slack for Desktop on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Slack for Desktop in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Slack for Desktop until the current billing period ends, then it will not renew.

Cancel Slack for Desktop on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Slack for Desktop from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Slack for Desktop on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Slack for Desktop

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Slack for Desktop charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Slack for Desktop purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Slack for Desktop users report about billing

Users report frequent app crashes, freezing, or failure to launch, especially after updates or on older macOS versions. Many complain about notification issues, including delays or complete failures. UI changes, excessive resource usage, and persistent bugs (like unwanted workspace remnants) are also common frustrations.

App crashes/freezes on launchNotification delays/failuresWorkspace removal bugs

Summarized from 45 recent 1-3 star reviews. Read them before you renew.

Better alternatives to Slack for Desktop

Highly rated Business apps with the lowest share of negative reviews, from our weekly store data.

Slack for Desktop cancellation: frequently asked questions

Does canceling Slack for Desktop stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Slack for Desktop will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Slack for Desktop?

Refunds are handled by Apple or Google, not by Slack for Desktop directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Slack for Desktop charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Slack for Desktop still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Slack for Desktop as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Slack for Desktop account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Slack for Desktop app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Slack for Desktop right after I cancel?

No. You keep full access to Slack for Desktop until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Slack for Desktop
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews