Webex

iOS

Cisco

4.0

(617 total reviews)

Business

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Webex

Users frequently report that the Webex app is buggy, unstable, and prone to freezing or crashing across multiple devices. Many complain about poor notification management, including Do Not Disturb settings being ignored and calls bypassing silent modes. The app is also criticized for being bloated, complex to use, and lacking basic features found in competitors.

App freezes or crashesHigh
Do Not Disturb ignoredHigh
Bloat and performance issuesMedium

AI summary of 358 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Webex?

Negative reviews on Webex cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Webex rated on App Store?

Webex has an average rating of 4.4 stars from 617 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Webex have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Webex, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Webex worth installing in 2026?

Webex is well-rated overall with 4.4 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Webex?

Browse the Business category to compare Webex against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.