How to Cancel Email.cz and Get a Refund
Email.cz subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Email.cz billing.
Cancel Email.cz on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Email.cz in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Email.cz until the current billing period ends, then it will not renew.
Cancel Email.cz on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Email.cz from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Email.cz on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Email.cz
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Email.cz charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Email.cz purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Email.cz users report about billing
Users frequently complain about issues with sending and receiving emails, including delays, failed deliveries, and syncing problems. Many are frustrated with the app's interface, especially after recent updates, which made it harder to use and caused functionality issues like PDFs not opening. Additionally, some users report their accounts being blocked without explanation.
Summarized from 18 recent 1-3 star reviews. Read them before you renew.
Email.cz cancellation: frequently asked questions
Does canceling Email.cz stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Email.cz will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Email.cz?
Refunds are handled by Apple or Google, not by Email.cz directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Email.cz charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Email.cz still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Email.cz as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Email.cz account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Email.cz app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Email.cz right after I cancel?
No. You keep full access to Email.cz until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.