e-Título
Google Play · Justiça Eleitoral Brasileira

How to Cancel e-Título and Get a Refund

e-Título subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about e-Título billing.

Cancel e-Título on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find e-Título in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to e-Título until the current billing period ends, then it will not renew.

Cancel e-Título on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select e-Título from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling e-Título on its own does not stop billing, you must cancel the subscription here.

How to get a refund for e-Título

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the e-Título charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the e-Título purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What e-Título users report about billing

Users frequently report that the app fails to generate or display authentication codes needed for voting-related requests, despite following instructions correctly. Many encounter login issues, with the app rejecting correct credentials or blocking access after multiple attempts. Others criticize the app's facial recognition feature as unreliable and frustrating to use.

Authentication code not appearingLogin and credential rejectionUnreliable facial recognition

Summarized from 151 recent 1-3 star reviews. Read them before you renew.

e-Título cancellation: frequently asked questions

Does canceling e-Título stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date e-Título will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from e-Título?

Refunds are handled by Apple or Google, not by e-Título directly. On iPhone, go to reportaproblem.apple.com, sign in, find the e-Título charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is e-Título still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows e-Título as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.

How do I delete my e-Título account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the e-Título app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.

Will I lose access to e-Título right after I cancel?

No. You keep full access to e-Título until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for e-Título
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