How to Cancel Alta Sports: Your Sports Hub and Get a Refund
Alta Sports: Your Sports Hub subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Alta Sports: Your Sports Hub billing.
Cancel Alta Sports: Your Sports Hub on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Alta Sports: Your Sports Hub in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Alta Sports: Your Sports Hub until the current billing period ends, then it will not renew.
Cancel Alta Sports: Your Sports Hub on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Alta Sports: Your Sports Hub from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Alta Sports: Your Sports Hub on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Alta Sports: Your Sports Hub
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Alta Sports: Your Sports Hub charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Alta Sports: Your Sports Hub purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Alta Sports: Your Sports Hub users report about billing
Users frequently complain about not receiving rewards or load after earning or redeeming points, with many calling the app a scam. Many also report their accounts being disabled without explanation. Additionally, users are frustrated by the lack of live streaming features, despite ads claiming they are available.
Summarized from 70 recent 1-3 star reviews. Read them before you renew.
Alta Sports: Your Sports Hub cancellation: frequently asked questions
Does canceling Alta Sports: Your Sports Hub stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Alta Sports: Your Sports Hub will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Alta Sports: Your Sports Hub?
Refunds are handled by Apple or Google, not by Alta Sports: Your Sports Hub directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Alta Sports: Your Sports Hub charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Alta Sports: Your Sports Hub still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Alta Sports: Your Sports Hub as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Alta Sports: Your Sports Hub account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Alta Sports: Your Sports Hub app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Alta Sports: Your Sports Hub right after I cancel?
No. You keep full access to Alta Sports: Your Sports Hub until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.