Is Citymapper Safe for Kids?
Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Citymapper Limited.
What Citymapper's age rating means
Citymapper holds a family-friendly Everyone rating on the Google Play. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
Things for parents to check
- Citymapper offers in-app purchases. Without a purchase password or spending limit, a child can run up charges. Set up Ask to Buy (iOS) or a Play purchase PIN (Android).
- Citymapper shows ads. Ads inside kids' apps can lead to unexpected content or accidental taps that open other stores or links.
What parents and users report about Citymapper
Users frequently complain about inaccurate or unreliable public transport schedules, including ghost arrivals and incorrect bus/train times. Many report the app has declined in quality, with outdated information, poor performance, and missing features like volume control. Some also mention issues with app updates breaking functionality, lack of customer support, and limited coverage outside major cities.
Summarized from 111 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with Citymapper
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Citymapper if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Citymapper on your child's device.
Citymapper for kids: frequently asked questions
Is Citymapper safe for kids?
Citymapper carries a family-friendly official rating (Everyone) on the Google Play. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does Citymapper have?
The Google Play rates Citymapper as Everyone. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use Citymapper safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove Citymapper from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Citymapper and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.