How to Cancel Deliveroo Rider and Get a Refund
Deliveroo Rider subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Deliveroo Rider billing.
Cancel Deliveroo Rider on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Deliveroo Rider in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Deliveroo Rider until the current billing period ends, then it will not renew.
Cancel Deliveroo Rider on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Deliveroo Rider from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Deliveroo Rider on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Deliveroo Rider
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Deliveroo Rider charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Deliveroo Rider purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Deliveroo Rider users report about billing
Users frequently complain about technical issues with the app, particularly NFC check-in failures on Pixel phones and missing features like order ready estimates. Many riders report low pay, unfair order distribution, and long wait times for order readiness. Support responsiveness and document verification delays are also common frustrations.
Summarized from 165 recent 1-3 star reviews. Read them before you renew.
Deliveroo Rider cancellation: frequently asked questions
Does canceling Deliveroo Rider stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Deliveroo Rider will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Deliveroo Rider?
Refunds are handled by Apple or Google, not by Deliveroo Rider directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Deliveroo Rider charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Deliveroo Rider still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Deliveroo Rider as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Deliveroo Rider account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Deliveroo Rider app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Deliveroo Rider right after I cancel?
No. You keep full access to Deliveroo Rider until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.