How to Cancel Ethiopian Airlines and Get a Refund
Ethiopian Airlines subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Ethiopian Airlines billing.
Cancel Ethiopian Airlines on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Ethiopian Airlines in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Ethiopian Airlines until the current billing period ends, then it will not renew.
Cancel Ethiopian Airlines on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Ethiopian Airlines from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Ethiopian Airlines on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Ethiopian Airlines
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Ethiopian Airlines charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Ethiopian Airlines purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Ethiopian Airlines users report about billing
Users frequently complain about poor customer service, including unfulfilled refund promises and lack of responsiveness. Many report issues with the app, such as inability to register accounts, outdated versions, and technical glitches. Additionally, there are complaints about flight experiences, including seat changes without notice and favoritism towards certain groups.
Summarized from 34 recent 1-3 star reviews. Read them before you renew.
Ethiopian Airlines cancellation: frequently asked questions
Does canceling Ethiopian Airlines stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Ethiopian Airlines will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Ethiopian Airlines?
Refunds are handled by Apple or Google, not by Ethiopian Airlines directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Ethiopian Airlines charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Ethiopian Airlines still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Ethiopian Airlines as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Ethiopian Airlines account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Ethiopian Airlines app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Ethiopian Airlines right after I cancel?
No. You keep full access to Ethiopian Airlines until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.