How to Cancel Just GYM and Get a Refund
Just GYM subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Just GYM billing.
Cancel Just GYM on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Just GYM in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Just GYM until the current billing period ends, then it will not renew.
Cancel Just GYM on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Just GYM from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Just GYM on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Just GYM
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Just GYM charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Just GYM purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Just GYM users report about billing
Users frequently complain about the app's poor functionality, including frequent crashes, inability to purchase gym passes, and lack of useful features like workout statistics. Many also express frustration with the mandatory use of the app for gym entry, despite its unreliable performance. Additional issues include poor customer support and the removal of previously available features like workout tracking.
Summarized from 180 recent 1-3 star reviews. Read them before you renew.
Just GYM cancellation: frequently asked questions
Does canceling Just GYM stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Just GYM will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Just GYM?
Refunds are handled by Apple or Google, not by Just GYM directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Just GYM charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Just GYM still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Just GYM as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Just GYM account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Just GYM app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Just GYM right after I cancel?
No. You keep full access to Just GYM until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.