How to Cancel Dott (wcześniej TIER) and Get a Refund
Dott (wcześniej TIER) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Dott (wcześniej TIER) billing.
Cancel Dott (wcześniej TIER) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Dott (wcześniej TIER) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Dott (wcześniej TIER) until the current billing period ends, then it will not renew.
Cancel Dott (wcześniej TIER) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Dott (wcześniej TIER) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Dott (wcześniej TIER) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Dott (wcześniej TIER)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Dott (wcześniej TIER) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Dott (wcześniej TIER) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Dott (wcześniej TIER) users report about billing
Users frequently complain about high prices, malfunctioning scooters, and poor app functionality. Many report issues with unauthorized charges, defective vehicles, and limited parking zones. The customer support is often described as unhelpful or ineffective.
Summarized from 384 recent 1-3 star reviews. Read them before you renew.
Dott (wcześniej TIER) cancellation: frequently asked questions
Does canceling Dott (wcześniej TIER) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Dott (wcześniej TIER) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Dott (wcześniej TIER)?
Refunds are handled by Apple or Google, not by Dott (wcześniej TIER) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Dott (wcześniej TIER) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Dott (wcześniej TIER) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Dott (wcześniej TIER) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Dott (wcześniej TIER) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Dott (wcześniej TIER) app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Dott (wcześniej TIER) right after I cancel?
No. You keep full access to Dott (wcześniej TIER) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.