Uber Eats: Food Delivery

Android

Uber Technologies, Inc.

5.0

(7,571,810 total reviews)

Food & Drink

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Uber Eats: Food Delivery

Users frequently complain about poor customer service, including unresponsive or rude agents and reliance on ineffective AI chat support. Many report issues with orders, such as missing items, wrong deliveries, or drivers stealing food, often with no resolution or refund. High fees, including delivery charges and hidden costs, are also a common frustration.

Poor customer serviceHigh
Order not delivered correctlyHigh
High fees and hidden costsMedium

AI summary of 306 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Uber Eats: Food Delivery?

Negative reviews on Uber Eats: Food Delivery cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Uber Eats: Food Delivery rated on Google Play Store?

Uber Eats: Food Delivery has an average rating of 4.5 stars from 7,571,810 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Uber Eats: Food Delivery have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Uber Eats: Food Delivery, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Uber Eats: Food Delivery worth installing in 2026?

Uber Eats: Food Delivery is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Uber Eats: Food Delivery?

Browse the Food & Drink category to compare Uber Eats: Food Delivery against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.