How to Cancel SNCF Connect: Trains & trajets and Get a Refund
SNCF Connect: Trains & trajets subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SNCF Connect: Trains & trajets billing.
Cancel SNCF Connect: Trains & trajets on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find SNCF Connect: Trains & trajets in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to SNCF Connect: Trains & trajets until the current billing period ends, then it will not renew.
Cancel SNCF Connect: Trains & trajets on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select SNCF Connect: Trains & trajets from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling SNCF Connect: Trains & trajets on its own does not stop billing, you must cancel the subscription here.
How to get a refund for SNCF Connect: Trains & trajets
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the SNCF Connect: Trains & trajets charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the SNCF Connect: Trains & trajets purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What SNCF Connect: Trains & trajets users report about billing
Users frequently report the app being buggy or completely unusable, especially after updates, with issues like crashes, infinite loading, and login problems. Many complain about poor customer service, including unresolved billing errors and lack of human support. Other common frustrations include intrusive ads, non-intuitive design, and unreliable train information.
Summarized from 234 recent 1-3 star reviews. Read them before you renew.
SNCF Connect: Trains & trajets cancellation: frequently asked questions
Does canceling SNCF Connect: Trains & trajets stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SNCF Connect: Trains & trajets will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from SNCF Connect: Trains & trajets?
Refunds are handled by Apple or Google, not by SNCF Connect: Trains & trajets directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SNCF Connect: Trains & trajets charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is SNCF Connect: Trains & trajets still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows SNCF Connect: Trains & trajets as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my SNCF Connect: Trains & trajets account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SNCF Connect: Trains & trajets app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to SNCF Connect: Trains & trajets right after I cancel?
No. You keep full access to SNCF Connect: Trains & trajets until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.