How to Cancel Lalamove: Giao hàng, Di chuyển and Get a Refund
Lalamove: Giao hàng, Di chuyển subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Lalamove: Giao hàng, Di chuyển billing.
Cancel Lalamove: Giao hàng, Di chuyển on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Lalamove: Giao hàng, Di chuyển in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Lalamove: Giao hàng, Di chuyển until the current billing period ends, then it will not renew.
Cancel Lalamove: Giao hàng, Di chuyển on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Lalamove: Giao hàng, Di chuyển from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Lalamove: Giao hàng, Di chuyển on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Lalamove: Giao hàng, Di chuyển
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Lalamove: Giao hàng, Di chuyển charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Lalamove: Giao hàng, Di chuyển purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Lalamove: Giao hàng, Di chuyển reviewers say about charges and refunds
Of the 337 most recent 1-3 star Google Play reviews of Lalamove: Giao hàng, Di chuyển we analyzed, 20 mention charges, subscriptions, refunds or canceling.
★“I paid extra for a priority order execting faster delivery, but it took double the standard time, and to make matters worse, the rider made me wait an hour before demanding an additional tip/top-up just to start moving...”2026-10-15
★“many complain and money not refund, cheating and dishonest. difficult to get back our money in account if no driver to take a job.”2026-10-13
★“THIS IS A SCAM APP. dont use this app, if you topup into the lalamove wallet, you cannot refund.”2026-10-09
Counted with English keywords from the US store, so reviews in other languages are undercounted. Mentions of order refunds or canceled orders are included. Updated 2026-10-22.
What Lalamove: Giao hàng, Di chuyển users report about billing
Users frequently complain about poor customer service, unreliable drivers, and issues with payments and refunds. Many report long wait times, canceled orders, and unresponsive support. Additional common problems include unfair fares for riders, app bugs, and privacy violations by drivers.
Summarized from 301 recent 1-3 star reviews. Read them before you renew.
Lalamove: Giao hàng, Di chuyển cancellation: frequently asked questions
Does canceling Lalamove: Giao hàng, Di chuyển stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Lalamove: Giao hàng, Di chuyển will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Lalamove: Giao hàng, Di chuyển?
Refunds are handled by Apple or Google, not by Lalamove: Giao hàng, Di chuyển directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Lalamove: Giao hàng, Di chuyển charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Do other Lalamove: Giao hàng, Di chuyển users complain about charges or refunds?
In the 337 most recent 1-3 star Google Play reviews of Lalamove: Giao hàng, Di chuyển we analyzed, 20 mention charges, subscriptions, refunds or canceling. 4 mention a refund and 0 mention both canceling and being charged. If you were billed after canceling, request a refund from Google as described above.
Why is Lalamove: Giao hàng, Di chuyển still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Lalamove: Giao hàng, Di chuyển as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Lalamove: Giao hàng, Di chuyển account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Lalamove: Giao hàng, Di chuyển app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Lalamove: Giao hàng, Di chuyển right after I cancel?
No. You keep full access to Lalamove: Giao hàng, Di chuyển until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.