How to Cancel Eurospin Family and Get a Refund
Eurospin Family subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Eurospin Family billing.
Cancel Eurospin Family on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Eurospin Family in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Eurospin Family until the current billing period ends, then it will not renew.
Cancel Eurospin Family on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Eurospin Family from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Eurospin Family on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Eurospin Family
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Eurospin Family charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Eurospin Family purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Eurospin Family users report about billing
Users frequently complain about the app's technical issues, including login problems, crashes, and failure to register purchases. Many also report that advertised free gifts or promotions are often unavailable or expire too quickly. Additionally, customers express frustration with poor customer service and the app's lack of useful features like digital flyers.
Summarized from 126 recent 1-3 star reviews. Read them before you renew.
Eurospin Family cancellation: frequently asked questions
Does canceling Eurospin Family stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Eurospin Family will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Eurospin Family?
Refunds are handled by Apple or Google, not by Eurospin Family directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Eurospin Family charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Eurospin Family still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Eurospin Family as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Eurospin Family account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Eurospin Family app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Eurospin Family right after I cancel?
No. You keep full access to Eurospin Family until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.