How to Cancel 정부24(구 민원24) and Get a Refund
정부24(구 민원24) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 정부24(구 민원24) billing.
Cancel 정부24(구 민원24) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 정부24(구 민원24) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 정부24(구 민원24) until the current billing period ends, then it will not renew.
Cancel 정부24(구 민원24) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 정부24(구 민원24) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 정부24(구 민원24) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 정부24(구 민원24)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 정부24(구 민원24) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 정부24(구 민원24) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 정부24(구 민원24) users report about billing
Users frequently complain about persistent update prompts despite having the latest version, leading to app inaccessibility. Many report issues with document downloads and electronic wallet functionality, often resulting in failed transactions or unusable files. Excessive authentication steps and frequent errors during registration or service use are also major frustrations.
Summarized from 292 recent 1-3 star reviews. Read them before you renew.
정부24(구 민원24) cancellation: frequently asked questions
Does canceling 정부24(구 민원24) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 정부24(구 민원24) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 정부24(구 민원24)?
Refunds are handled by Apple or Google, not by 정부24(구 민원24) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 정부24(구 민원24) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 정부24(구 민원24) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 정부24(구 민원24) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my 정부24(구 민원24) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 정부24(구 민원24) app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 정부24(구 민원24) right after I cancel?
No. You keep full access to 정부24(구 민원24) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.