How to Cancel Дневник.ру and Get a Refund
Дневник.ру subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Дневник.ру billing.
Cancel Дневник.ру on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Дневник.ру in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Дневник.ру until the current billing period ends, then it will not renew.
Cancel Дневник.ру on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Дневник.ру from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Дневник.ру on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Дневник.ру
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Дневник.ру charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Дневник.ру purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Дневник.ру users report about billing
Users primarily complain that the app requires a paid subscription to access basic features like viewing grades and homework, which were previously free. Many report technical issues, including login problems and app crashes, especially when trying to access via government services. The high cost and perceived lack of value for the subscription are also major frustrations.
Summarized from 463 recent 1-3 star reviews. Read them before you renew.
Дневник.ру cancellation: frequently asked questions
Does canceling Дневник.ру stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Дневник.ру will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Дневник.ру?
Refunds are handled by Apple or Google, not by Дневник.ру directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Дневник.ру charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Дневник.ру still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Дневник.ру as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Дневник.ру account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Дневник.ру app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Дневник.ру right after I cancel?
No. You keep full access to Дневник.ру until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.