NTES
App Store · Centre for Railway Information Systems

Is NTES Legit & Safe?

Mixed: Proceed With Caution

NTES has a mixed 2.9 star rating from 3,924 ratings. It is a real listing, but the negative reviews below point to recurring problems. Read them before downloading.

2.9
average rating
3,924
total ratings

Based on public App Store data and user reviews. Not affiliated with Centre for Railway Information Systems.

What users complain about in NTES

Users frequently report that the app crashes or fails to work on cellular networks, particularly on iOS devices. Many also mention the lack of basic features like a refresh button, search history, and favorite train saving. Ads and poor performance on smaller screens are additional concerns.

App crashes frequentlyDoesn't work on cellularMissing basic features

Summarized from 14 recent 1-3 star reviews.

NTES: frequently asked questions

Is NTES legit?

NTES is a legitimate app listed on the App Store with a 2.9 star rating from 3,924 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.

Is NTES safe to download?

NTES is distributed through the official App Store, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.

Is NTES a scam?

NTES is a listed App Store app, not an unknown link, but its 2.9 star rating means a meaningful share of users are unhappy. Read the 1-3 star complaints below for billing, refund, and "doesn't work as advertised" reports before paying.

Why does NTES have negative reviews?

Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.

Should I download NTES?

Read the negative reviews below before downloading NTES. Its rating suggests a real chance the recurring complaints could affect you.

Read the full review breakdown for NTES
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews