How to Cancel FaxFree - PDF & Foto Scanner and Get a Refund
FaxFree - PDF & Foto Scanner subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about FaxFree - PDF & Foto Scanner billing.
Cancel FaxFree - PDF & Foto Scanner on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find FaxFree - PDF & Foto Scanner in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to FaxFree - PDF & Foto Scanner until the current billing period ends, then it will not renew.
Cancel FaxFree - PDF & Foto Scanner on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select FaxFree - PDF & Foto Scanner from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling FaxFree - PDF & Foto Scanner on its own does not stop billing, you must cancel the subscription here.
How to get a refund for FaxFree - PDF & Foto Scanner
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the FaxFree - PDF & Foto Scanner charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the FaxFree - PDF & Foto Scanner purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What FaxFree - PDF & Foto Scanner users report about billing
Users frequently report that faxes fail to send or remain stuck in a pending state despite correct numbers and payment. Many complain about unauthorized charges and the inability to cancel subscriptions or remove payment information. The app also lacks clear instructions and has limited functionality for document uploads.
Summarized from 13 recent 1-3 star reviews. Read them before you renew.
FaxFree - PDF & Foto Scanner cancellation: frequently asked questions
Does canceling FaxFree - PDF & Foto Scanner stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date FaxFree - PDF & Foto Scanner will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from FaxFree - PDF & Foto Scanner?
Refunds are handled by Apple or Google, not by FaxFree - PDF & Foto Scanner directly. On iPhone, go to reportaproblem.apple.com, sign in, find the FaxFree - PDF & Foto Scanner charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is FaxFree - PDF & Foto Scanner still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows FaxFree - PDF & Foto Scanner as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my FaxFree - PDF & Foto Scanner account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the FaxFree - PDF & Foto Scanner app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to FaxFree - PDF & Foto Scanner right after I cancel?
No. You keep full access to FaxFree - PDF & Foto Scanner until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.