Zoom by Ocado | Food Delivery

iOS

Ocado Retail Ltd

5.0

(7,084 total reviews)

Shopping

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Negative Reviews

negative reviews found

What users complain about in Zoom by Ocado | Food Delivery

Users frequently report missing or damaged items in their deliveries, often with poor customer service resolution. Many complain about app glitches, login issues, and voucher codes that don't work. Delivery problems are widespread, including late or canceled orders, drivers unable to find addresses, and lack of communication with drivers.

Missing or damaged itemsHigh
App glitches and bugsHigh
Vouchers not workingMedium

AI summary of 91 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Zoom by Ocado | Food Delivery?

Negative reviews on Zoom by Ocado | Food Delivery cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Zoom by Ocado | Food Delivery rated on App Store?

Zoom by Ocado | Food Delivery has an average rating of 4.8 stars from 7,084 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Zoom by Ocado | Food Delivery have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Zoom by Ocado | Food Delivery, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Zoom by Ocado | Food Delivery worth installing in 2026?

Zoom by Ocado | Food Delivery is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Zoom by Ocado | Food Delivery?

Browse the Shopping category to compare Zoom by Ocado | Food Delivery against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.