Google One

iOS

Google

5.0

(2,767 total reviews)

Productivity

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Google One

Users frequently report issues with the VPN functionality, including disconnections, inability to turn it off, and compatibility problems with iOS updates. Many complain about the app's inability to manage subscriptions effectively, often leading to white screens or endless loading. Poor customer support, including unfulfilled promises of phone calls and unresolved issues, is another major concern.

VPN disconnects frequentlyHigh
Subscription management issuesHigh
Poor customer supportMedium

AI summary of 28 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Google One?

Negative reviews on Google One cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Google One rated on App Store?

Google One has an average rating of 4.8 stars from 2,767 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Google One have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Google One, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Google One worth installing in 2026?

Google One is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Google One?

Browse the Productivity category to compare Google One against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.