WB Partners
App Store · Wildberries OOO

How to Cancel WB Partners and Get a Refund

WB Partners subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about WB Partners billing.

Cancel WB Partners on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find WB Partners in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to WB Partners until the current billing period ends, then it will not renew.

Cancel WB Partners on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select WB Partners from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling WB Partners on its own does not stop billing, you must cancel the subscription here.

How to get a refund for WB Partners

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the WB Partners charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the WB Partners purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What WB Partners users report about billing

Users complain about frequent, poorly designed updates that make the app harder to use, with many requesting a return to the old interface. Other major issues include high commission fees, slow or unresponsive customer support, and forced updates that introduce bugs or remove useful features.

Poor interface updatesHigh commission feesSlow customer support

Summarized from 417 recent 1-3 star reviews. Read them before you renew.

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WB Partners cancellation: frequently asked questions

Does canceling WB Partners stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date WB Partners will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from WB Partners?

Refunds are handled by Apple or Google, not by WB Partners directly. On iPhone, go to reportaproblem.apple.com, sign in, find the WB Partners charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is WB Partners still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows WB Partners as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my WB Partners account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the WB Partners app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to WB Partners right after I cancel?

No. You keep full access to WB Partners until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for WB Partners
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