How to Cancel iTunes Remote and Get a Refund
iTunes Remote subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about iTunes Remote billing.
Cancel iTunes Remote on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find iTunes Remote in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to iTunes Remote until the current billing period ends, then it will not renew.
Cancel iTunes Remote on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select iTunes Remote from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling iTunes Remote on its own does not stop billing, you must cancel the subscription here.
How to get a refund for iTunes Remote
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the iTunes Remote charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the iTunes Remote purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What iTunes Remote users report about billing
Users complain that the iTunes Remote app is outdated, lacks key features, and frequently fails to connect or maintain a stable connection. Many report it stops working after system updates, especially with macOS Catalina, and criticize its basic functionality compared to competitors like Spotify. Others highlight poor design, missing controls, and the need for integration with Apple's Music app.
Summarized from 262 recent 1-3 star reviews. Read them before you renew.
iTunes Remote cancellation: frequently asked questions
Does canceling iTunes Remote stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date iTunes Remote will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from iTunes Remote?
Refunds are handled by Apple or Google, not by iTunes Remote directly. On iPhone, go to reportaproblem.apple.com, sign in, find the iTunes Remote charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is iTunes Remote still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows iTunes Remote as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my iTunes Remote account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the iTunes Remote app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to iTunes Remote right after I cancel?
No. You keep full access to iTunes Remote until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.