ServiceDesk Plus | Cloud

iOS

Zoho Corporation

5.0

(123 total reviews)

Business

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in ServiceDesk Plus | Cloud

Users frequently report that the app crashes often, making it unreliable for managing tickets and assets. Many find the app difficult to use, with complaints about poor navigation and missing basic functionalities. Additionally, there are issues with ticket updates not syncing between the mobile app and the web portal.

Frequent app crashesHigh
Difficult to navigateMedium
Ticket update sync issuesMedium

AI summary of 38 recent 1-3 star reviews. Read the full reviews below.

Is ServiceDesk Plus | Cloud legit and safe? See the trust verdict.

Is ServiceDesk Plus | Cloud your app?

Get a free health report by email: trust verdict, store rating and the top complaint themes users hit.

Tools for developers Feature this app on our homepage

Fetching reviews, please wait...

Compare ServiceDesk Plus | Cloud with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in ServiceDesk Plus | Cloud?

Negative reviews on ServiceDesk Plus | Cloud cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is ServiceDesk Plus | Cloud rated on App Store?

ServiceDesk Plus | Cloud has an average rating of 4.8 stars from 123 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does ServiceDesk Plus | Cloud have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For ServiceDesk Plus | Cloud, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is ServiceDesk Plus | Cloud worth installing in 2026?

ServiceDesk Plus | Cloud is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to ServiceDesk Plus | Cloud?

Browse the Business category to compare ServiceDesk Plus | Cloud against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.