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Google Maps

Google Maps

iOS

Google

(7,379,637 total reviews)
Navigation
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Negative Reviews

0

negative reviews found

What users complain about in Google Maps

Users frequently report issues with unreliable navigation, including being directed onto unsafe or non-existent roads, incorrect speed limits, and poor route planning. Many complain about technical glitches like pending photo uploads in reviews, inability to edit or delete reviews, and non-functional saved location pins. Some also note that the app lacks features found in competitors, such as better route customization and up-to-date road information.

  • Unsafe or incorrect navigationHigh
  • Pending photo uploadsMedium
  • Cannot edit or delete reviewsMedium

AI summary of 12 recent 1-3 star reviews. Read the full reviews below.

Is Google Maps legit and safe? See the trust verdict.
How to cancel Google Maps and get a refund.
Is Google Maps safe for kids? See the age rating and parent guide.
Looking for apps like Google Maps? See the best alternatives with fewer complaints.

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Frequently Asked Questions

What do users complain about most in Google Maps?

Negative reviews on Google Maps cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Google Maps rated on App Store?

Google Maps has an average rating of 4.7 stars from 7,379,637 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Google Maps have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Google Maps, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Google Maps worth installing in 2026?

Google Maps is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Google Maps?

Browse the Navigation category to compare Google Maps against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.